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2023-12-02
Privacy Policy

Privacy Policy

Hintpool (hereinafter “we”, “us” or “our”), as a cryptocurrency mining pool, operates the Hintpool website and any related mobile applications (collectively, the “Platforms”). This Privacy Policy (“Privacy Policy”) explains how we collect, use, store, share, and protect personal information, and how you may exercise any privacy rights available to you under applicable law.

Hintpool will protect the personal information you submit to us when using our products and services. We may use and disclose your personal information in accordance with this Privacy Policy in order to provide, maintain, and improve our services. By accessing or using our Platforms or services, you consent to the practices described in this Privacy Policy.

We may amend this Privacy Policy from time to time. We encourage you to review it periodically whenever you access or use Hintpool services so that you remain informed about our information practices and your privacy rights and choices. If you have questions about this Privacy Policy or any updates to it, please contact us at [email protected].

1. Scope of Application

This Privacy Policy applies to:

  • Personal information you provide when opening or using an account on our Platforms, including your email address, username, password, and other account-related information;

  • Technical and usage information related to your browsing activity and device, including but not limited to: device type (e.g., computer, iPhone, Android), operating system, browser type and language, device identifiers (such as IMEI or MAC address), Internet Protocol (IP) address, approximate location information, cookie identifiers, and Internet service provider (ISP);

  • Personal information we obtain from other sources, including third-party business partners through whom you access our Platforms and related services.

You understand and agree that this Privacy Policy does not apply to the following information:

  • Your search keywords when using our Platforms;

  • Public content you create on our Platforms, including but not limited to forum posts, blogs, or social media pages;

  • Information relating to violations of laws, regulations, or our Platforms’ rules, and enforcement measures taken in connection with such violations.

2. Use of Information

We use information for various business purposes, including but not limited to:

  • To provide you with information about products and promotions that may be of interest to you from us and, where applicable, from third parties, but only where you have specifically agreed to receive such communications;

  • To process applications and transactions you initiate, and to handle relevant financial information for products or services you purchase on our Platforms;

  • To enhance security and integrity by detecting and preventing malicious, deceptive, fraudulent, or illegal activities;

  • To research, develop, and improve our products and services;

  • To comply with domestic and international legal and regulatory obligations.

We take reasonable measures to safeguard personal information. Where we share information with third-party partners to provide you with better services or functionality, we require such partners to protect your information consistent with this Privacy Policy.

3. Disclosure of Information

We may disclose personal information we collect about you:

  • To non-affiliated third parties with your consent;

  • To third-party service or product providers to enable you to access or use their services or products;

  • To business partners where we co-launch products or services;

  • To our affiliated entities;

  • Where required or permitted by applicable law, regulation, or legal process, including where disclosure is necessary:

    • To report suspected illegal activity;

    • To investigate violations of laws, regulations, or this Privacy Policy;

    • To comply with subpoenas, court orders, or other legal procedures.

4. Storage and Transfer of Information

You acknowledge that we may store and process your personal and transactional information in multiple locations globally where our service providers operate. We protect such information through reasonable physical, electronic, and procedural safeguards, consistent with applicable regulations.

We retain personal information for as long as you use our services or as necessary to:

  • Fulfill the purposes for which it was collected;

  • Provide our services;

  • Resolve disputes and establish legal defenses;

  • Conduct audits and pursue legitimate business purposes;

  • Enforce our measures and policies; and

  • Comply with applicable laws and regulations.

You also acknowledge that if a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of services to another provider occurs, your information may be transferred as part of that transaction, as permitted by law and/or contract.

5. Use of Cookies

We use cookies and similar technologies that assign a unique identifier (a small data file) to your computer, tablet, mobile phone, or other device.

  • Information collected via cookies helps us store your preferences and improve your experience on the Platforms by recognizing you, delivering relevant features and information, and resolving access difficulties;

  • You may block, decline, or remove cookies using your browser settings or add-ons; however, doing so may impact your ability to use certain features of our services;

  • Information collected from cookies is handled in accordance with this Privacy Policy.

6. Protection of Information

We implement reasonable security practices and procedures designed to protect the confidentiality and security of your information, including any nonpublic personal information. These measures may include physical, technical, and administrative safeguards, such as limiting employee access to personal information on a need-to-know basis.

You are responsible for reviewing the privacy statements, policies, and terms of any third party to which you choose to link or with which you choose to contract. While we take reasonable measures to protect your information, no system can be guaranteed to be perfectly secure.

If you believe your personal information (especially your username or password) has been disclosed or compromised, you should contact our support immediately at [email protected].

7. Disclaimer of Liability

To the fullest extent permitted by applicable law, Hintpool assumes no liability or responsibility for:

  • Any unintentional disclosure of personal information;

  • Disclosure of personal information resulting from you sharing your account credentials with others;

  • Any stolen, lost, or unauthorized use of account information, security breaches affecting your account information, or criminal/third-party acts impacting our Platforms;

  • Claims or damages arising from disclosure of personal information on external websites not operated by Hintpool.

8. External Websites

From time to time, our Platforms may include links or references to third-party websites (“External Websites”). We do not control External Websites or their content. External Websites maintain separate and independent terms and policies.

We recommend that you review the policies, terms, and rules of each site you visit. If you do not wish to share personal information with External Websites, you must separately opt out through those third parties’ mechanisms where available.

9. Your Statutory Rights

Depending on applicable law, you may have the rights described below, which you may exercise by contacting us at [email protected]:

  • Access: You may request confirmation of whether we process your personal data and request access to it. Because we may process large volumes of data, we may ask you to specify the information or processing activities your request relates to.

  • Correction: You may request that inaccurate or incomplete personal data be corrected.

  • Erasure: You may request deletion of personal data in certain circumstances, subject to exceptions (e.g., where retention is required for compliance with law or legal claims).

  • Restriction: You may request suspension of processing of certain personal data, for example while accuracy is being verified.

  • Transfer: You may request transfer of certain personal data to another party, where applicable.

  • Objection: Where we process personal data based on legitimate interests (ours or a third party’s), you may object. We may continue processing where we have compelling legitimate grounds or where processing is required for legal claims. You also have the right to object to processing for direct marketing purposes.

These rights may be limited where fulfilling your request would reveal personal data about another person, infringe another person’s or entity’s rights (including ours), or where we must retain data to comply with legal obligations or other compelling legitimate interests. We will inform you of any applicable exemptions when responding to your request.

10. Policy Language

In the event of any inconsistency or conflict between the English version and any translated version of this Privacy Policy, the English version shall prevail.

11. Contact Us

If you have any questions regarding this Privacy Policy, or if you wish to exercise your rights described above, please contact us at [email protected].